TRY NOW

Managing operations made simple and efficient.

Online management system for Tour & Activity operators

Book a demo
Free Trial

Tours & Activities Management

The tools you need to optimise your Tour operation.

PaxFlow is not another booking or reservation system. We are different. We provide the tools that Tour Operators need to manage their bookings once they are confirmed. 

PaxFlow helps to streamline, automate and increase operational efficiency.

What people say about us

“The customer is happy to have full control over their booking.
It takes a lot of workload from customer support when the customer can reschedule their own booking.
This come in especially handy on days with bad weather when we have to cancel tours.
Customers love it! Customer experience (regardless of reseller) is much better when they don’t have to contact several companies to find out who can reschedule their booking.

Stína Bang
BusTravel Iceland

“Paxflow was the main reason to pick up Bokun as booking system engine. We were looking for a resource management solution for 2 years. Paxflow covered most of our needs. After checking software such as Bookeo, Tourplan, Open destination, Redzy, Fareharbor, …. we found the right balance between costs and features. Paxflow “forces” you to use Sling for shift scheduling, another great tool we are using since December. Nowadays, we can say Paxflow centralized most of the needed daily works in one place.”

Sergio Martin
Scozia.com
Portals

Customer Self Service Portal

Enable your customers to independantly manage their bookings, important details and ensure they have access to their trip in a few clicks. 

Chat with your customers directly via the customer portal and have all the booking information pulled through so you don’t waste time searching the details up.

See All Features
Office Application

Fleet Management

Coordinate resources and inventory with our desktop fleet manager. Create availability schedules, organise your fleet by groups, types, departures and more.

Assign your fleet to departures, pick up assistance, maintenance or cleaning. Whether it’s buses, boats, vans, helicopters or spaceships, PaxFlow offers complete resource management for lots of different types of activities. 

Office Application

Customer Relationship Management

Deliver high quality customer support, with less manual work. With PaxFlow CRM insights, you can see all relevant information  about a booking in a handy side bar as soon as your customer emails or calls. 

Mass communication without mass choas, send out important information to a whole tour group, departure or certain bookings with our mass mailing tool.

Tablet Application

Enroute operations

Use the PaxFlow check in desk on our enroute application for smoother passenger arrivals.

For tours with pick up or drop off options, assign passengers to the relevant vehicle, driver or guide before departure.

Enable on the field staff to mark a passenger as a no show and send out a notification to the customer directly. With individual staff logins, drivers and guides can view important passenger info on the fly, take payments or cross sell products.

Office Application

Employee Scheduling

Manage your human resources, with less human resources.

Assign guides, drivers and support staff to specific departures, office shifts and field shifts. Display the upcoming staff schedules on dashboards, reports and in each user account.

 

Office Application

PaxFlow Docs

Ditch the paper and create, store, import and manage all the documents you need for your daily operations in one place.

Publish information docs, tour itineraries, waivers, emergency policies and forms with the docs module. 

Define which users can see can see what, keep your documents secure whilst letting your users focus on what is important to them.

Office Application

Dashboards and Reports

Create the dashboards you want to view and monitor your metrics with custom reports. With the dashboard designer you can present useful information like availibilities, shift schedules, maps and live no show alerts.

Create reports to filter for the data you need. Check out our performance reports for a graphical overview of your operational data.

Powerful Features

PaxFlow gives you the tools to boost operational efficiency, enhance customer experience and manage your business.

Dashboards

Present useful information such as availability, departures, shifts overview and much more.

Internal Organisation

Create and store documents required for your daily operations in one place, define which users can access certain documents.

Reports

Create custom reports to track metrics that matter to you, view, share or export them

Tablet Application

Check passengers in, access important booking info, cross sell products, create bookings and take payments on the fly.

Fleet Management

Create and store documents required for your daily operations in one place, define which users can access certain documents.

Tracking

Share the location of departing tours with your customers whilst they await pick up and keep the office informed with tour departure process.

Notifications

Send important information to a whole tour group, departure and staff in just a few clicks via email, SMS and more.

Self Service Portal

Offer your guests the ability to amend their booking independently and free up time for more sales or advanced queries.

Digital Waivers

Go paperless and ensure all your customers are good to go, before they arrive

Customer Relationship Management

See the booking data you need when a customer calls or emails. Be more informed with the daily passenger list and tour manifests overview.

Automations

Send out review follow up emails to customers, automated daily reports to the team and create filters to sort the you bookings by the info you need.

Integrations

Automatically being your data from multiple systems into PaxFlow. Train your employees in one system instead of many. 

Some of our Integrations

PaxFlow connects the systems you need, into one system

Many more

Request a free demo

Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
Youtube
Consent to display content from Youtube
Vimeo
Consent to display content from Vimeo
Google Maps
Consent to display content from Google
Spotify
Consent to display content from Spotify
Sound Cloud
Consent to display content from Sound