Managing Tour Operations made simple and efficient
Online management system for Tour & Activity operators
Managing Tour operations made simple and efficient
Online management system for Tour & Activity operators
Your operations connected
PaxFlow’s suite of tools helps to streamline, automate and increase operational efficiency, so tour operators can focus on their most important work.
Your operations connected
PaxFlow’s suite of tools helps to streamline, automate and increase operational efficiency, so tour operators can focus on their most important work.
Customer Self Service
PaxPortal
Enable your customers to independantly manage their bookings, important details and ensure they have access to their trip in a few clicks.
Chat with your customers directly via the customer portal and have all the booking information pulled through so you don’t waste time searching the details up.
Customer Self Service
PaxPortal
Enable your customers to independantly manage their bookings, important details and ensure they have access to their trip in a few clicks.
Chat with your customers directly via the customer portal and have all the booking information pulled through so you don’t waste time searching the details up.
OFFICE APPLICATION
Fleet Management
Coordinate resources and inventory with our desktop fleet manager. Create availability schedules, organise your fleet by groups, types, departures and more.
Assign your fleet to departures, pick up assistance, maintenance or cleaning. Whether it’s buses, boats, vans, or helicopters. PaxFlow offers complete resource management for lots of different types of activities.
OFFICE APPLICATION
Fleet Management
Coordinate resources and inventory with our desktop fleet manager. Create availability schedules, organise your fleet by groups, types, departures and more.
Assign your fleet to departures, pick up assistance, maintenance or cleaning. Whether it’s buses, boats, vans, or helicopters. PaxFlow offers complete resource management for lots of different types of activities.
OFFICE APPLICATION
Customer Relationship Management
Deliver high quality customer support, with less manual work. With PaxFlow CRM insights, you can see all relevant information about a booking in a handy side bar as soon as your customer emails or calls.
Mass communication without mass choas, send out important information to a whole tour group, departure or certain bookings with our mass mailing tool.
TABLET APPLICATION
Enroute operations
Use the PaxFlow check in desk on our enroute application for smoother passenger arrivals.
For tours with pick up or drop off options, assign passengers to the relevant vehicle, driver or guide before departure.
Enable on the field staff to mark a passenger as a no show and send out a notification to the customer directly. With individual staff logins, drivers and guides can view important passenger info on the fly, take payments or cross sell products.
OFFICE APPLICATION
Shift Scheduling
Manage your human resources, with less human resources.
Assign guides, drivers and support staff to specific departures, office shifts and field shifts. Display the upcoming staff schedules on dashboards, reports and in each user account.
OFFICE APPLICATION
Handbook
Ditch the paper and create, store, import and manage all the documents you need for your daily operations in one place.
Publish information docs, tour itineraries, waivers, emergency policies and forms with the docs module.
Define which users can see can see what, keep your documents secure whilst letting your users focus on what is important to them.
OFFICE APPLICATION
Dashboards and Reports
Create the dashboards you want to view and monitor your metrics with custom reports. With the dashboard designer you can present useful information like availibilities, shift schedules, maps and live no show alerts.
Create reports to filter for the data you need. Check out our performance reports for a graphical overview of your operational data.
Powerful Features
PaxFlow gives you the tools to boost operational efficiency, enhance customer experience and manage your business.
Powerful Features
PaxFlow gives you the tools to boost operational efficiency, enhance customer experience and manage your business.
Some of our Integrations
PaxFlow connects the systems you need, into one system
