A better solution for managing tour operations

The easiest way to grow & manage your travel business

A better solution for managing tour operations

The easiest way to grow & manage your travel business

Your operations connected

PaxFlow’s suite of tools helps to streamline, automate and increase operational efficiency, so tour operators can focus on their most important work.

Your operations connected

PaxFlow’s suite of tools helps to streamline, automate and increase operational efficiency, so tour operators can focus on their most important work.


Customer Self Service

PaxPortal

Enable your customers to independantly manage their bookings, important details and ensure they have access to their trip in a few clicks. 

Chat with your customers directly via the customer portal and have all the booking information pulled through so you don’t waste time searching the details up.


Customer Self Service

PaxPortal

Enable your customers to independantly manage their bookings, important details and ensure they have access to their trip in a few clicks. 

Chat with your customers directly via the customer portal and have all the booking information pulled through so you don’t waste time searching the details up.

OFFICE APPLICATION

Fleet Management

Coordinate resources and inventory with our desktop fleet manager. Create availability schedules, organise your fleet by groups, types, departures and more.

Assign your fleet to departures, pick up assistance, maintenance or cleaning. Whether it’s buses, boats, vans, or helicopters. PaxFlow offers complete resource management for lots of different types of activities. 

OFFICE APPLICATION

Fleet Management

Coordinate resources and inventory with our desktop fleet manager. Create availability schedules, organise your fleet by groups, types, departures and more.

Assign your fleet to departures, pick up assistance, maintenance or cleaning. Whether it’s buses, boats, vans, or helicopters. PaxFlow offers complete resource management for lots of different types of activities. 

OFFICE APPLICATION

Fleet Management

Coordinate resources and inventory with our desktop fleet manager. Create availability schedules, organise your fleet by groups, types, departures and more.

Assign your fleet to departures, pick up assistance, maintenance or cleaning. Whether it’s buses, boats, vans, or helicopters. PaxFlow offers complete resource management for lots of different types of activities. 

OFFICE APPLICATION

Customer Relationship Management

Deliver high quality customer support, with less manual work. With PaxFlow CRM insights, you can see all relevant information  about a booking in a handy side bar as soon as your customer emails or calls. 

Mass communication without mass choas, send out important information to a whole tour group, departure or certain bookings with our mass mailing tool.

OFFICE APPLICATION

Customer Relationship Management

Deliver high quality customer support, with less manual work. With PaxFlow CRM insights, you can see all relevant information  about a booking in a handy side bar as soon as your customer emails or calls. 

Mass communication without mass choas, send out important information to a whole tour group, departure or certain bookings with our mass mailing tool.

TABLET APPLICATION

Enroute operations

Use the PaxFlow check in desk on our enroute application for smoother passenger arrivals.

For tours with pick up or drop off options, assign passengers to the relevant vehicle, driver or guide before departure.

Enable on the field staff to mark a passenger as a no show and send out a notification to the customer directly. With individual staff logins, drivers and guides can view important passenger info on the fly, take payments or cross sell products.

TABLET APPLICATION

Enroute operations

Use the PaxFlow check in desk on our enroute application for smoother passenger arrivals.

For tours with pick up or drop off options, assign passengers to the relevant vehicle, driver or guide before departure.

Enable on the field staff to mark a passenger as a no show and send out a notification to the customer directly. With individual staff logins, drivers and guides can view important passenger info on the fly, take payments or cross sell products.

OFFICE APPLICATION

Shift Scheduling

Manage your human resources, with less human resources.

Assign guides, drivers and support staff to specific departures, office shifts and field shifts. Display the upcoming staff schedules on dashboards, reports and in each user account.

OFFICE APPLICATION

Handbook

Ditch the paper and create, store, import and manage all the documents you need for your daily operations in one place.

Publish information docs, tour itineraries, waivers, emergency policies and forms with the docs module. 

Define which users can see can see what, keep your documents secure whilst letting your users focus on what is important to them.

OFFICE APPLICATION

Dashboards and Reports

Create the dashboards you want to view and monitor your metrics with custom reports. With the dashboard designer you can present useful information like availibilities, shift schedules, maps and live no show alerts.

Create reports to filter for the data you need. Check out our performance reports for a graphical overview of your operational data.

Powerful Features

PaxFlow gives you the tools to boost operational efficiency, enhance customer experience and manage your business.

Powerful Features

PaxFlow gives you the tools to boost operational efficiency, enhance customer experience and manage your business.


Some of our Integrations

PaxFlow connects the systems you need, into one system

What people say about us

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