A study from Microsoft in 2019 found that 90% of customers expect a brand or company to offer a customer self-service option online, and 66% of customers will attempt to use a self-service before contacting an agent for assistance. Self-service has become a norm across many travel sectors, especially flights and hotels. We all book…
We are super proud to announce that PaxFlow has been selected to participate in the Nordic Travel Tech Incubator program 2022. The Nordic Travel Tech Incubator is an incubator program for startups in the travel and tourism industry in the Nordics. The incubator is organised by Startup Norway in partnership with Nordic Travel Tech Lab…
PaxPortal Free is now available on the Bókun App Store. Learn how Customer Self Service portals can be quickly configured to provide information and independence to your passengers.
While having an online booking platform previously gained you a competitive edge, it’s no longer the case today. Because every modern travel agency offers online booking, no business will survive on that service alone. Instead, you need to supply innovative solutions to advance in a fast-changing travel landscape. That means integrating technology that anticipates your…
Introduction At PaxFlow, the makers of your tour operator software, we’re focused on helping travel professionals automate many processes within their backend office. However, we go beyond the use of technology as a means to help tourism professionals succeed. We’re big believers in education as a tool to help you grow your travel business. Therefore,…
Integrating dynamic maps into PaxFlow can be a great way to show points of interest to drivers, guides and office staff. Whether you create maps for hazards or to show extra info about a specific site or landmark, they can be useful throughout your operation. With dynamic maps, you can easily create, update and share…
PaxFlow Highlights & Milestones of 2021 2021 was an exciting year for PaxFlow with our team working hard on making PaxFlow more easily accessible to tour operators around the world. Highlights of our biggest product updates in 2021 We are truly thankful for all the incredibly positive and constructive feedback we have received from our…
2021 was an exciting year for PaxFlow with our team working hard on making PaxFlow more easily accessible to tour operators around the world. We have continued to improve the product by building on top of our most popular features like the customer self-service portal and our resource manager and introduced some exciting new features such…
Introduction At PaxFlow, the makers of your tour & activity operator software, we’re focused on helping travel professionals automate many processes within their backend office. However, we go beyond the use of technology as a means to help tourism professionals succeed. We’re big believers in education as a tool to help you grow your travel…
“I guess our biggest achievement was hitting the 7 digit revenue figure last year, although COVID will now have turned that on it’s head!” Introduction At PaxFlow, the makers of your tour & activity management software, we’re focused on helping travel professionals automate many processes within their backend office. However, we go beyond the use…
About Ta Scotland is a tour operator offering guided tours all across Scotland. With three different brands, the services provided are wide and offered in three different languages (English, Spanish and Italian). Their portfolio is made up of free tours in Edinburgh, guided visits to the castle, one day tours, multi day tours or even…
Learn how Customer Self Service portals can be quickly configured to provide information and independence to your passengers.
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