Customer relationship management

Send out important information to a whole tour group, departure or certain bookings

Simplified communications.

Whether it’s email, SMS or push notifications – we’ve got you covered. Save mass time with our mass mailing tool where you can contact whole tour groups or departures in two clicks. Create and use email templates to save all important time copy and pasting.

Customer Relationship Management

Deliver high quality customer support, with less manual work. With PaxFlow CRM insights, you can see all relevant information  about a booking in a handy side bar as soon as your customer emails or calls. 

Mass communication without mass choas, send out important information to a whole tour group, departure or certain bookings with our mass mailing tool.

Customer Relationship Management

Deliver high quality customer support, with less manual work. With PaxFlow CRM insights, you can see all relevant information  about a booking in a handy side bar as soon as your customer emails or calls. 

Mass communication without mass choas, send out important information to a whole tour group, departure or certain bookings with our mass mailing tool.

What you can do with PaxFlow

All the tools you need to manage your operation with ease

Connect all your systems into one

Streamline back office operations

Enhance your customer satsifaction

Communication made simple

Resource management made very simple

You want to manage your resources in one view, schedule and assign according to your bookings. With PaxFlow, efficiently streamline and optimise your resource management.

Customer self service portal

Whether it’s email, SMS or push notifications – we’ve got you covered. Save mass time with our mass mailing tool where you can contact whole tour groups or departures in two clicks. Create and use email templates to save all important time copy and pasting.

Customer self service portal

Whether it’s email, SMS or push notifications – we’ve got you covered. Save mass time with our mass mailing tool where you can contact whole tour groups or departures in two clicks. Create and use email templates to save all important time copy and pasting.

Manage your human resources

Assign guides, drivers and support staff to specific departures, office shifts and field shifts. Display the upcoming staff schedules on dashboards, reports and in each user account.

Enroute Operations

Enable on the field staff to mark a passenger as a no show and send out a notification to the customer directly. With individual staff logins, drivers and guides can view important passenger info on the fly, take payments or cross sell products.

Enroute Operations

Enable on the field staff to mark a passenger as a no show and send out a notification to the customer directly. With individual staff logins, drivers and guides can view important passenger info on the fly, take payments or cross sell products.

Design your dashboards and custom reports

View the metrics that you need with PaxFlow dashboards. Ask your data the questions and let PaxFlow custom reports deliver the answers.